Prevent Frozen Pipes

On nights the temperature is below freezing, please open kitchen cabinet doors under your sinks to allow warm air to get to your pipes, and also allow the faucet to drip, which helps keep water moving so that it will not freeze.

Leave a Message: Phone Tips

Quite often, people will call and leave a message to “Call me back at the number that showed up.” HRS does not have caller ID. When you call, please clearly and slowly leave your name, phone number and a brief message so your call can be returned. Also, if you need assistance, please call the main office number at (931) 526- 9793. We have several phone lines in/out, so the number on your caller ID is probably not the main line. The after-hours emergency call out phone number is (931) 260-6080.

Mailbox Rules

This is a reminder of HRS’s policy regarding your home address. HRS uses your apartment address to send mail to you. You must give your address to the post office for delivery of your mail. You may not allow anyone else to use your mailing address, since the home is being rented only to you. No one else is allowed to use your address for his or her mail. Only members of your household may receive mail at your address.

Helpful Handbook

We encourage everyone to read the resident handbook. It contains lots of helpful information and tips, along with rules and regulations for successful living in your home. Need a copy? They are available in the main office lobby.